Please email support@omninet.io or support@cytracom.com for all inquiries regarding support. For inquiries regarding billing please email billing@omninet.io.

To make a new support account to submit and review submitted requests online please visit help.cytracom.com.

If you believe your issue to be an emergency, please start your ticket subject with EMERGENCY: to help us understand the urgency of your issue.

In your ticket/email subject, please insert your OmniBridge Serial Number if applicable.